What They Are Saying About Q Care
Steve McCoid
Oregon Restaurant Association - President & CEO
"The Oregon Q Care program provides top flight customer service traing to Oregon restaurants free of charge. Excellence in customer service is often the difference between success and failure in the hospitality industry so the Q Care program offers a vital product. The Oregon Restaurant Association is proud to add this terrific training program to our menu of quality online training products."
Kari Westlund
Convention & Visitors Association of Lane County Oregon - President & CEO
"The content of the Oregon Q Care program is tremendous, and the production quality is excellent. The modules make it easy to work through, and the interactive programs bring the lessons home and result in a printable certificate. Businesses of all kinds will want to make viewing the program and producing a certifcate mandatory for all staff who come into contact with the public, be they visitors or Oregonians. Travel Oregon has provided the entire state a customer service training gift that can help Oregon stand apart."
Todd Davidson
Travel Oregon - CEO
"We've all heard the adage that it costs more to attract a first-time guest than a repeat customer. The heart and soul of this principle resides in that first-time customer's experience and how likely they will be to return as a result. The Oregon Q Care program helps Oregon businesses make that first experience memorable by raising the bar on the level of customer service provided by staff at every level of the organization - helping them understand the power of their action, the influence of the tourism and hospitality industry in Oregon and the central role they hold in it."
Jeff Kohnstamm
Timberline Lodge and Ski Area - President & Area Operator
"Having Oregon Q Care available online allows Timberline Lodge to give preference to potential employees who are Q certified before becoming part of our team. It's free, it's a great state-wide program which will, in my estimation, help create a baseline standard for service, that will out-match any other state in the country. Take advantage of this great customer service program - help your employees; help yourself; GO Q."
Sue Price
Southern Oregon Marketing Consultants - Southern Oregon Visitors Association Q Customer Service Trainer
"Many businesses believe in the positive impact of great customer service but few do anything about it. Travel Oregon's Q Care online program opens a new door to the hospitality industry by introducing a free customer service training for all hospitality businesses. No matter what customer service training you are currently using, Oregon Q Care will enhance your staff's knowledge by taking their customer service skills to a whole new level. I encourage all staff, especially those just entering into the hospitality field to take the training. I am proud to be a part of this exceptional training tool."
Ryan Snyder
Martin Hospitality - President
"Consistent and genuine hospitality will be the difference when our guests are deciding where they will travel to next year. I am a believer in the Oregon Q Care program as a foundation in providing remarkable and memorable experiences."
Q Care In The Media