• 1: Home
• 2: What is Q Care?
  • 2.1: Become Q Care Certified
  • 2.2: Benefits to Businesses
  • 2.3: What They Are Saying About Q Care
• 4: FAQ's
• 5: Take "Q Care"
• 6: Visitor Information Center
  • 6.2: Oregon Coast
  • 6.3: Greater Portland
  • 6.4: Mt. Hood/Columbia River Gorge
  • 6.5: Willamette Valley
  • 6.6: Southern Oregon
  • 6.7: Central Oregon
  • 6.8: Eastern Oregon
• 7: Contact Us
• 9: Q Care Advocates/Partners

What is Q Care?

The Quality Care (Q Care) Customer Service Training Program is a statewide customer service training certification program created to support the development of the Tourism & Hospitality Industry through enhanced guest experiences.

Q Care provides statewide standardized customer service training, emphasizes the importance of quality customer service in the Tourism & Hospitality Industry, and equips Oregon employees with tools and resources needed to better serve our visitors.

The web-based certification training is offered at no charge and can be taken by anyone wishing to improve customer service skills.

After completing the Q Care online program you will be able to print a certificate which is recognized by employers throughout the state as a symbol of your expertise in service and knowledge of the key success factors in Oregon's visitor industry.